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Your username

This is the email address that you used to register for MyAccount

Your password

Your password should be at least 10 characters long and include a lowercase letter (e.g. a y p), an uppercase letter (e.g. Q B S), a number (e.g. 2 8 3) and symbol ( e.g. # $ &).

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Full Name

We need your full name.

We know that some of you prefer to be called ‘Liz’ instead of ‘Elizabeth’, or ‘Anne’ instead of ‘Anne-Marie’ but we'll need what you enter in the ‘First name’ field to match exactly what is recorded on our system.

Email address

Please enter a valid email address here.

This doesn’t need to match the email address that we might already have on our system, you’ll just need to have to access to the inbox as we’ll send you a verification email once you’ve completed the registration form.

Date of birth

Please enter your date of birth in this format:  DD/MM/YYYY

This will need to match the ‘Date of birth’ we have entered for you on our system. If it doesn’t match, we won't be able to register you for an account.

Which postcode?

This is the postcode of the Accent property you are registering an account for, even if you are a leaseholder and live in another property full-time.

It needs to match the ‘postcode’ we have entered on our system. If it doesn’t match, we won’t be able to register you for an account.

Where can I find my account reference number?

Your account reference number will appear on the ‘Annual Charge Notifications’ that we send you. It’s unique to your household, and means we’re able to verify that you are an Accent customer. If you're new to Accent and looking for a home, please register here

If you can’t find your account reference number please get in touch…

Your password

Your password should be at least 10 characters long, contain no spaces and include at least one lowercase letter (e.g. a y p), an uppercase letter (e.g. Q B S), a number (e.g. 2 8 3) and a symbol (e.g. # $ & !).

Confirm your password

Please enter the same password you have entered in the field above.

Reset your password

Your email address

This is the email address that you used to register for your online account